We only refund/accept returns in rare circumstances and at supervisor discretion because our products are made-to-order and we do not hold inventory. In most cases we will replace your order if there is a problem.
If eligible, our policy lasts 3 days. To be eligible for a return, you must have supervisor approval, and your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
It is important you contact our support desk at firstname.lastname@example.org
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.